This release brings Spark AI into Slack, opens 360 Impact to Spark AI participants, and hands program admins more of the work of launching managed coaching.
Here are some admin and participant-facing updates as of November 2026.
What’s new
Spark AI in Slack.
You can now talk to Spark from Slack and pick the same conversation back up in Torch. Context carries across both, so a conversation that starts in a Slack message can continue in the Torch app later that day. Conversations that started in Slack are marked with a Slack icon in your Torch sidebar, and Slack lets you know when a thread has been continued in Torch.
Conversations you have with Spark in Slack follow your organization’s Slack data and confidentiality policies, not Torch’s. See Using Spark in Slack.
Spark in Slack is turned on for your whole organization at once and is not yet self-serve. To request it, reach out to your Torch account team.
360 Impact for Spark AI participants.
Participants in Spark AI programs can now run a 360 Impact to see how they have grown, something that was previously only offered inside live coaching. A Start your 360 Impact link appears in the Spark menu once enough time has passed since the participant completed their 360 Feedback self-assessment, and it stays there until they use it, so they decide when to begin.
Improvements & bug fixes
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Extend your 360 after your results are released. If your organization lets participants extend their own 360, the Extend option now appears on the results page, not only on the screen you see before results are shared. Extending hides your report again and moves the release a week later, up to twice.
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A confirmation step before 360 feedback is sent. When a colleague submits 360 feedback, a dialog now confirms that written answers are shared word for word and without any identifying details, and that their name and title are never attached. They tick an acknowledgement, or go back and edit, before anything is sent.
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“Not applicable” answers no longer count against 360 Impact. Questions answered Not applicable are left out of the calculation instead of being treated as a no, so results reflect the people who actually answered the question. Figures in Impact reporting may be higher than before as a result.
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Clearer wording about when 360 results are shared. The invitation and confirmation screens now describe the real rule for releasing results, and the wording shown when you remove a colleague no longer makes claims that did not apply.
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You can now skip optional written 360 questions. Selecting Skip on an optional written question no longer returns an error.
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Declining a 360 invitation asks you to confirm. Opening the decline link no longer declines the invitation on its own.
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Action item reminders clear when coaching ends. Reminders such as an incomplete survey or unscheduled meetings now disappear when a participant’s coaching finishes, instead of lingering for weeks. Complete impact survey still stays until the partnership is archived.
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Group coaching invitation emails open the right page. The coach’s invitation link now lands in the current Torch experience. See Getting started with Torch group coaching.
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Spark voice and role-play connect more reliably. Dropped connections reconnect instead of failing quietly, the Connecting message stays up while the session starts, and the microphone is ready as soon as the session opens rather than after Spark first speaks.
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Password reset emails arrive. Forgot password emails now send even when an account is missing some of its sign-in details.
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Signing in on iPhone and iPad. A first sign-in in Safari no longer ends on a white screen.
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Videos in learning content play again. Embedded videos in paths and missions load instead of showing an empty player.
Want to learn more? Reach out to your Torch account team or request a demo.