For Participants
360 assessment
Learn about the 360 assessment, including how to invite colleagues to provide feedback and how to view your 360 assessment results.
Learning goals
Create learning goals to define what you want to accomplish throughout your coaching journey.
Matching
Understand how the Torch platform matches you with a coach, including the match criteria, emails, and timelines.
Meetings
Learn about scheduling, rescheduling, the Meetings tab, and more.
Video
Discover how to make the most out of your video sessions on the Torch platform.
Account management
Understand your account profile and settings on the Torch platform.
For Coaches
360 assessment
Find support for facilitating a 360 assessment, including tips for releasing and debriefing 360 results.
Video
Discover how to make the most out of your video sessions on the Torch platform.
Coach dashboard
Explore how to use the Coach dashboard to enhance the coaching experience.
Meetings
Learn about scheduling, rescheduling, the Meetings tab, and more.
Calendar settings
Discover how to configure your calendar preferences, sync a third-party calendar to the Torch platform, and more.
Account management
Understand your account profile and settings on the Torch platform.
For Admins
360 assessment
Learn the admin functions related to your organization’s 360 assessment, including best practices and the admin dashboard.
Surveys
Learn about the surveys participants will complete during coaching, including their purpose, timing, and data collected.
Matching
Understand how the Torch platform uses matching in coaching programs, including the match criteria, emails, and timelines.
Program management
Review guidance on how to effectively manage your programs, including following up on action items and incorporating manager alignment meetings.
Reporting
Discover how to find and analyze the reporting capabilities available on the Torch platform that will help you run a successful program.
User management and access
Find how to track your user licenses, add and deactivate users, and update user permissions.
