KNOWLEDGE BASE

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Guides to getting started

Discover how to start your development journey in The Torch Platform.

Coaches & Mentors

Discover how to get started using The Torch Platform.

Discover how to kick off your organization’s experience in The Torch Platform.

For Learners

Learn about the 360 assessment in The Torch Platform including how to invite colleagues to provide feedback and how to view your 360 assessment results.

Explore an overview of your path, including the structure, resources, and more.

Understand how The Torch Platform matches you with a coach or mentor, including the match criteria, emails, and timelines.

Learn about scheduling, rescheduling, the Meetings tab, and more.

Discover how to make the most out of your video sessions on The Torch Platform.

Account management

Understand your account profile and settings in The Torch Platform.

For Coaches & Mentors

Find support for facilitating a 360 assessment, including tips for releasing and debriefing 360 results.

Discover how to make the most out of your video sessions on The Torch Platform.

Coach dashboard

Explore how to use the Coach dashboard to enhance the coaching experience.

Learn about scheduling, rescheduling, the Meetings tab, and more.

Calendar settings

Discover how to configure your calendar preferences, sync a third-party calendar to The Torch Platform, and more.

Account management

Understand your account profile and settings in The Torch Platform.

For Admins

Learn the admin functions related to your organization’s 360 assessment, including best practices and the admin dashboard.

Calendar settings

Discover how to configure your calendar preferences, sync a third-party calendar to The Torch Platform, and more.

Understand how The Torch Platform uses matching in coaching and mentoring programs, including the match criteria, emails, and timelines.

Program management

Understand how to effectively manage your programs, including how to launch a program and invite users.

Discover how to find and analyze the reporting capabilities available on The Torch Platform that will help you run a successful program.

User management and access

Find how to track your user licenses, add and deactivate users, and update user permissions.

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