Admin & access

Torch Domains and IP Addresses to Allow

If your organization only allows emails and calendar events from trusted sources and traffic from approved sites, share these domains and IP addresses with your IT Team to ensure emails get delivered and participants have access to the full Torch platform.

If your organization only allows emails and calendar events from trusted sources and traffic from approved sites, share the following domains and IP addresses with your IT Team to ensure emails and calendar invites get delivered and participants have access to the full Torch platform.

Domains to Allow

  • admin.torch.io

  • api.prod.torch.io

  • api.torch.io

  • app.torch.io

  • assessment.torch.io

  • coaching.torch.io

  • insights.torch.io

  • meeting.torch.io

  • torch.io

  • torch.whereby.com

  • torchio.atlassian.net

  • .torch.io

NOTE: Torch uses video conferencing provided by Whereby, a third-party service. Reference Whereby’s list of additional domains to allow. In order for a participant to attend a Torch coaching meeting, they must grant Whereby access to their camera and microphone through their browser.

IP Addresses to Allow

  • 167.89.86.37 - for Torch platform emails

Integrations to Allow

  • Cronofy - Torch uses scheduling and calendar syncing functionalities provided by Cronofy, a third-party service. This integration requests permissions to read and make changes to a Torch user’s calendar. Third-party integrations like this may be restricted at an organizational level in G Suite, Office 365, and other business applications. Reference Cronofy’s documentation on connecting organization calendars for more info.