One of the key ways Torch helps you assess the success of your group coaching program is through surveys. Participants will complete three different types of surveys throughout their group coaching experience:
Review this article to learn more about the purpose of each survey, the data they collect, and when participants will complete them during your group coaching program.
Note: De-identified and aggregated survey results are available on the Program surveys page. You’ll notice that group coaching survey data will be different than survey data captured for any 1:1 coaching programs your organization is running. Additionally, group coaching survey data is not currently available in the Coaching Engagement or Coaching Impact reports.
Group Coaching Expectations Survey
The Group Coaching Expectations survey is immediately available at program launch and completed by participants before attending their first group coaching meeting. On the Home dashboard, it will appear as a task called “Tell us about your group coaching expectations” in the Action items section.
It collects self-reported feedback from participants on the factors currently affecting their job performance, and helps them identify areas they may want to work on in group coaching. This information is shared with the coach to help them understand common organizational challenges group members may be facing and make session content more relevant.
This survey has 3 questions and takes less than 2 minutes to complete.
Group Coaching Experience Survey
The Group Coaching Experience survey is completed by participants after session 3. It collects participant feedback on their satisfaction with their coach, group, and overall coaching experience. On the Home dashboard, it will appear as a task called “How is group coaching going so far?” in the Action items section.
This survey has 5 questions and takes approximately 2 minutes to complete.
Group Coaching Impact Survey
The Group Coaching Impact survey is completed after session 5. It provides a point of reflection for participants on what they’ve gotten out of their group coaching experience and acts as a springboard for the final session wrap up discussion. On the Home dashboard, it will appear as a task called “How was your group coaching experience?” in the Action items section.
The results provide data on which areas in their work and life participants have noticed change and to what extent, the effectiveness of group coaching, and the most significant learning and impact participants have experienced from coaching.
This survey has 8 questions and takes approximately 5 minutes to complete.
Survey Completion by Group Coaching Program Duration
Reference a summary of when participants will complete surveys depending on the cadence of your group coaching program’s meetings.
3-Month Group Coaching Program (Bi-Weekly Meetings) | 6-Month Group Coaching Program (Monthly Meetings) | |
|---|---|---|
Month 1 | Group Coaching Expectations Survey | Group Coaching Expectations Survey |
Month 2 | Group Coaching Experience Survey | - |
Month 3 | Group Coaching Impact Survey | Group Coaching Experience Survey |
Month 4 | - | - |
Month 5 | - | Group Coaching Impact Survey |