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Guides to getting started

Discover how to start your development journey on the Torch platform.

Discover how to get started using the Torch platform.

Discover how to kick off your organization’s experience on the Torch platform.

For Participants

Learn about the 360 assessment, including how to invite colleagues to provide feedback and how to view your 360 assessment results.

Create learning goals to define what you want to accomplish throughout your coaching journey.

Understand how the Torch platform matches you with a coach, including the match criteria, emails, and timelines.

Learn about scheduling, rescheduling, the Meetings tab, and more.

Discover how to make the most out of your video sessions on the Torch platform.

Account management

Understand your account profile and settings on the Torch platform.

For Coaches

Find support for facilitating a 360 assessment, including tips for releasing and debriefing 360 results.

Discover how to make the most out of your video sessions on the Torch platform.

Coach dashboard

Explore how to use the Coach dashboard to enhance the coaching experience.

Learn about scheduling, rescheduling, the Meetings tab, and more.

Calendar settings

Discover how to configure your calendar preferences, sync a third-party calendar to the Torch platform, and more.

Account management

Understand your account profile and settings on the Torch platform.

For Admins

Learn the admin functions related to your organization’s 360 assessment, including best practices and the admin dashboard.

Learn about the surveys participants will complete during coaching, including their purpose, timing, and data collected.

Understand how the Torch platform uses matching in coaching programs, including the match criteria, emails, and timelines.

Program management

Review guidance on how to effectively manage your programs, including following up on action items and incorporating manager alignment meetings.

Discover how to find and analyze the reporting capabilities available on the Torch platform that will help you run a successful program.

User management and access

Find how to track your user licenses, add and deactivate users, and update user permissions.

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