Understanding Torch Platform Roles

Within the Torch platform there are both admin roles and program-specific roles. This article will tell you more about each role and what actions the people assigned to that role can take within the platform.

Admin Roles

These are the people within your organization who will be your partners-in-crime when it comes to administering and managing your Torch programs. Follow these instructions to invite an admin to the platform, or assign one of the following admin roles to an existing user.

Owners

• Who They Are: Someone who will oversee all aspects of your organization's Torch programs, and typically a main point of contact.
• What They Can Do: Access all workspaces, and invite other owners, admins, and editors to any workspace.

Admins

• Who They Are: Someone who manages the day-to-day oversight of specific Torch programs or cohorts.
• What They Can Do: Access their assigned workspaces, and invite other admins and editors who should have access to those workspaces.

Program-Specific Roles

These users are participants in your organization's Torch programs, and are typically assigned roles within a specific program upon invitation.

Learner

• Who They Are: Someone going through a Torch program experience.
• What They Can Do: View and complete program tasks and growth activities, which they'll access from their Home dashboard.

Expert

• Who They Are: Someone who shares their knowledge and expertise to teach, support, and guide a participant throughout their Torch program experience. They are still a participant within the program, but alongside the learner and more as a subject matter expert. Typically a coach in a 1:1 or Group experience.
• What They Can Do: See the program resources (presented to learners as tasks, growth activities, and articles) and how the learner is progressing, as well as the content of the resources that the learner has completed. They will also be able to access any expert-specific resources (for example, resources that provide coaches with guidance that the learner shouldn't need or see).