Develop a Communication Plan for Your Torch Coaching Program

To: Torch Coaching Participants

Subject: You’ve been selected for Torch Coaching!

Email Text:

Hello, 

We’re excited to announce that we will be partnering with Torch in order to invest in your leadership development! Torch combines 1:1 leadership coaching with an intuitive platform to facilitate a 360 review, personalized goals development, and unlimited coaching meetings to help you grow.

Be on the lookout for an email with the subject line “ [Organization Name] has invited you to a coaching program". This is your invitation to the Torch platform, where you can access your coaching meetings and resources.

Upon receiving the invitation, please complete the following steps as soon as possible:

1. Log in to Torch. Click the "Begin onboarding" button in the welcome email and follow the instructions to create your account. 

2. Take the Coach Matching Survey. Answer a series of questions to help Torch provide you with the best coach options for you based on your development goals, background, and preferences.

3. Select Your Coach. Within 2 business days of completing your coach matching survey, you will receive a notification from Torch letting you know that your coach options are ready. Once you review their bios and choose your preferred coach, you’re all set to schedule your first meeting! 

Want more info on next steps? Check out Torch’s “Getting Started with Coaching” quick-start guide .

Important Details

Scheduling Meetings

• It’s up to you to schedule your meetings at the designated cadence. Aim to complete 1-2 meetings per month to get the most value out of your coaching partnership.

• You can reschedule a meeting via the Torch platform up to 24 hours in advance. If you need to reschedule a meeting with less than 24 hours notice (out of respect for your coach’s time, please avoid doing this!), cancel the meeting and schedule a new one for the future.

Confidentiality

• Coaching conversations, messages, and content shared between you and your coach are fully confidential. Additionally, only you and your coach can see the written feedback you receive from colleagues on your 360 assessment , and any learning goals you set within the Torch platform.

• As the administrator of the Torch program, I can see the aggregate, de-identified scores across all coaching participants’ 360 assessments.

I’m looking forward to you getting started with Torch! If you have any questions about the program, you can reach out to me directly or [Other Point of Contact Name, Support Email Inbox Address, etc.] .

Wishing you all the best for your coaching journey, 

[Signature]

To: Torch Coaching Participants

Subject: You’ve been selected for Torch Coaching!

Email Text:

Hello, 

You have been chosen for coaching in our [Program Name] program based on the strength of your performance, your motivation to be a part of a coaching program, and your manager’s support and belief that you will use this opportunity to accelerate your growth and expand upon the contributions you are already making to [Organization Name] .

I’m excited for you to work with a coach from our partner Torch ! Torch combines 1:1 leadership coaching with an intuitive platform to facilitate a 360 review, personalized goals development, and unlimited coaching meetings to help you grow.

This is an investment we all make together. We invest time and resources, your manager and peers invest time to support you and provide feedback, and you invest time and effort to work diligently with your coach on achieving your goals. 

You will receive a Welcome email from Torch with a request to log in to the platform and get started on your coaching journey soon. For more info on next steps, check out Torch’s “Getting Started with Coaching” quick-start guide .

I’m looking forward to you getting started with Torch! If you have any additional questions about the program, you can reach out to me directly or [Point of Contact Name, Support Email Inbox Address, etc.] .

Wishing you all the best for your coaching journey, 

[Signature]

To: Torch Coaching Participants

Subject: You’ve been selected for Torch Coaching!

Email Text:

Hello, 

The [Organization Name] [Team Responsible for Overseeing the Program, such as “Learning and Development (L&D)”] team would like to congratulate you on being selected for the [Program Name] , powered by Torch ! The [Program Length, such as “6-month”] Torch program combines 1:1 leadership coaching with an intuitive platform to facilitate a 360 review, personalized learning goals, and unlimited coaching meetings to help you grow.

NOTE: This program is self-led. Rather than coaches guiding participants through a predetermined set of agendas, participants are expected to select the topics they want to work on and come prepared for each meeting. Your participation in this program will require you to: 

• Attend a kickoff meeting

• Complete a 360 review

• Schedule and attend two 45-min coaching meetings per month for [Program Length, such as “6 months” or “12 months”]

• [Additional Optional Requirement: “Complete an end of program survey”]

Your next steps:

• Respond to this email to confirm your participation by [Deadline Date] .

• Let your manager know of your participation in the program.

• Be on the lookout for more information in the coming weeks, including an invitation to the kickoff meeting.

If you have any questions, please don’t hesitate to reach out to me directly or [Other Point of Contact Name, Support Email Inbox Address, etc.] . 

Best,

[Signature]

To: Torch Coaching Participants

Additional Guidance: Best used with “Selected for Torch Coaching Notification, Version 3” Template

Subject: Reminder: You’ve been selected for Torch Coaching!

Email Text:

Hello,

This is a reminder that you have been selected to participate in the Torch [Program Name] program as part of the [Cohort Name] cohort. Please respond to confirm your seat in the program, and let your manager know of your participation by [Deadline Date] . This program is in high demand and has a long waitlist of people interested in participating.

The Torch program combines 1:1 leadership coaching with an intuitive platform to facilitate a 360 review, personalized learning goals, and unlimited coaching meetings to help you grow. 

As a reminder, this is a [Program Length, such as “6-month”] program and requires you to: 

• Attend a kickoff meeting

• Complete a 360 review

• Schedule and attend a minimum of two 45-minute coaching meetings per month

• [Additional Optional Requirement: “Complete an end of program survey”]

If you have any questions, please don’t hesitate to reach out. 

Best,

[Signature]

To: Managers of Torch Coaching Participants

Subject: Torch Coaching: Your Direct Report Has Been Selected

Email Text:

Hello, 

The [Organization Name] [Team Responsible for Overseeing the Program, such as “Learning and Development (L&D)”] team would like to inform you that a member of your team has been selected to participate in the [Program Name] Torch coaching program starting [Program Start Month and Year] ! Your direct report has been informed to notify you of their acceptance and intent to participate in the program.

What is Torch?

Torch provides coaching that develops people, creates stronger leaders, and drives business performance. Participants are paired with Torch coaches who work with them on a 1:1 basis to facilitate and accelerate their professional and personal growth, productivity, and fulfillment through dialogue, reflection, and strategic action.

Time Commitment

Please note that your employee’s participation in the [Program Length, such as “6-month”] program requires a minimum of two 45-minute sessions per month. 

Interested in learning more about how you can help support your direct report during their coaching journey? Check out Torch’s Toolkit for Leaders .

Again, we are excited for your direct report to be a part of the Torch coaching program. If you have any questions in the meantime, please don’t hesitate to reach out to [Point of Contact Name, Support Email Inbox Address, etc.] . 

Best,

[Signature]

To: Torch Coaching Participants

Subject: Torch Coaching Kickoff Call

Email Text:

Hello,

Welcome to the start of your Torch coaching journey! By EOD today, you will receive a calendar invite with a [Video Conferencing Platform - Zoom, Meet, Teams, etc.] link to kickoff your coaching experience on [Kickoff Date] . 

During this meeting, you will:

• Hear from the [Organization Name] [Team Responsible for Overseeing the Program, such as “Learning and Development (L&D)”] and Torch teams

• Learn more about the Torch program

• Gain access to the Torch platform so you can create your account and complete your match profile

Please note the importance of attending the kickoff meeting. The expectation is that you will create your account and complete your match profile in a timely manner, so your program experience isn’t delayed. If you cannot make it to the kickoff meeting, you must notify [Point of Contact] as soon as possible.

If you have any questions, please feel free to reply to this email or bring them with you to the meeting. Looking forward to you officially getting started with Torch!

Best,

[Signature]

To: Torch Coaching Participants

Subject: Torch Coaching Kickoff Action Items

Email Text:

Hello, 

Thank you for attending the Torch Coaching Kickoff Call. For a recap of the call and required next steps, reference the resources below.

Recap

• Click here [Insert Recording URL on “Click here” text] for the meeting recording.

Action Items

Please review the materials and complete ALL the following steps by [Deadline Date] :

1. Log in to the Torch platform and complete your match profile . 

2. After completing your match profile, within 2 business days you’ll receive an email with 3 curated coach options to choose from. Review the bios for your coach options and select your coach .

3. Schedule your first meeting with your coach .

4. [Optional Additional Step: “ Complete your 360 self-assessment and invite at least 5 feedback providers to assess your leadership .” ]

 If you have any platform-related questions or technical issues, submit a support request to Torch . For any general questions surrounding the program, please reach out to [Point of Contact Name, Support Email Inbox Address, etc.] .

Best,

[Signature]

To: Your Full Organization

Additional Guidance: Narrow down the “Send To” list accordingly if there are guidelines in place for who specifically your program participants have been directed to request feedback from, or if coaching participants and the relevant feedback providers are only part of specific departments or teams within your organization.

Subject: Heads Up - Your Colleagues May Request Your Feedback

Email Text:

Hello,

I’m reaching out to let you know that we are partnering with an organization called Torch, which provides coaching that develops people, creates stronger leaders, and drives business performance. As a part of this, your colleagues may be selecting you to provide feedback to them. 

The purpose of this exercise is to provide meaningful feedback to your colleagues so they can learn and grow from it. Please be assured that your feedback will be strictly confidential between the requestor and their coach, but that the written feedback you submit will be delivered verbatim and may be shared alongside your name, depending on the request type.

Check out Torch’s FAQs on Giving Feedback for more info on privacy and anonymity guidelines as well as tips on providing thoughtful and effective feedback.

Your feedback is truly a gift to your colleagues. Thank you in advance for taking the time to provide feedback upon receipt of their requests. Please let me know if you have any questions about this process.

Thank you,

[Signature]

To: Managers of Torch Coaching Participants

Additional Guidance: If you’re not incorporating Manager Alignment Meetings into your program , make sure to remove the information about this feature (highlighted in blue) from the template.

Subject: Torch Coaching Check-In

Email Text:

Hello,

You are receiving this message because you currently have a direct report participating in Torch coaching. As a program update, the [Team Responsible for Overseeing the Program, such as “Learning and Development ”] team would like to let you know that they have officially [Adjust based on your program length and send time, for example: “completed their first coaching meetings” or “reached the halfway milestone”] within the program!

Over the next few weeks, we ask that you continue to check in with your direct report and ask them about their Torch experience so far. For example, you may be interested in hearing about the learning goals your direct report has set, and how you as their manager can continue to support them. Check out Torch’s Toolkit for Leaders for more info on the suggested actions you should take to best support their coaching experience .

Additionally, your direct report may invite you to attend a Manager Alignment Meeting. Your direct report and their coach will own and shape the meeting agenda, and your direct report will determine what they are comfortable sharing. This is an opportunity for you to align on goals with your direct report, explore how your direct report would like to be held accountable, and build trust with your direct report and their coach.

It’s crucial to understand that a Manager Alignment Meeting is not:

• For you to set the goals for the coaching engagement.

• For your direct report’s coach to help coach you.

• A performance review.

Learn more about preparing for and attending a Manager Alignment Meeting .

If you have any questions, please don't hesitate to reach out, as we are committed to supporting your direct report's continued growth here at [Organization Name] . 

Best,

The [Organization Name] [Team Responsible for Overseeing the Program, such as “Learning and Development”] Team

To: Torch Coaching Participants

Additional Guidance: Ideally sent in Month 3 of a 6-Month Program or Month 6 of a 12-Month Program

Subject: Keeping Up Your Momentum with Torch Coaching

Email Text:

Hello,

Congratulations! You’ve officially reached the halfway point of your Torch coaching program. This is a huge accomplishment you should be especially proud of!

Now that you’ve completed multiple meetings with your coach, this is a great time to reflect and determine how you can make the most out of the remainder of your experience. 

Here are a few questions to consider in your self-reflection: 

• What have you learned so far from the coaching experience? 

• What would you like to see more of from your coach? What about less? Consider sharing this with them directly - they appreciate feedback! 

• What 1-2 things will you commit to practicing going forward?  

Additionally, your feedback about your experience in coaching is important in ensuring [Organization Name] and Torch are best supporting your development journey. Make sure to complete the [“Coaching Experience Survey” for 6-Month Programs or “Coaching Impact Survey” for 12-Month Programs] on the Torch platform, if you haven’t already. We are aiming for 100% participation and appreciate you taking a moment to share your thoughts.

Please let me know if you have any questions, and best of luck as you continue your development journey.

Kind regards,

[Signature]

To: Torch Coaching Participants

Subject: Torch Coaching Wrap Up

Email Text:

Hello, 

You are receiving this message as a participant in the Torch coaching program. I hope you have found the experience to be impactful and beneficial to your growth. As you wrap up your coaching experience, this is a great time to reflect, focus on existing and new development goals, and continue practicing new behaviors. 

Here are a few questions to consider in your self-reflection: 

• What were your biggest development “wins” from the coaching experience?

• What are a few growth opportunities that you’d like to continue working on?

• What 1-2 things will you commit to practicing going forward? 

Additionally, it’s important to continue incorporating the work you did in coaching into your day-to-day. Here are a few ideas for how to do this: 

• Discuss your development goals, progress, and commitments in 1:1s with your manager.

• Consider sharing key takeaways and development goals with your direct reports during 1:1s or team meetings. Ask for their feedback too! 

Please let me know if you have any questions, and best of luck as you continue your development journey here at [Organization Name] !

Kind regards,

[Signature]

To: Messaging Platform Channel (Slack, Teams, etc.) for Torch Coaching Participants

Message Text:

Hi All,

Congratulations once again on completing your Torch coaching program [Add Your Favorite Celebratory Emojis Here] This is a huge accomplishment you should all be proud of!

We’ll be hosting an optional focus group discussion on [Date] at [Time] for you to share your experiences and feedback on the program. Your perspectives are especially important in informing any improvements we can make for future cohorts. Keep an eye out for an email invite in your inbox soon.

If you’re unable to attend, feel free to send your feedback directly to [Point of Contact] by [Deadline Date] . Thanks so much!