# Torch

> Knowledge base documentation for Torch.

## Admins/Participants

- [Intro to Torch Coaching for Program Managers](https://help.torch.io/docs/intro-to-torch-coaching-for-program-managers.md): Launching a new Torch Coaching program? Read on to learn about the participant experience after program launch and understand the milestones participants will complete throughout their coaching journey.
- [Spark AI](https://help.torch.io/docs/spark-ai-for-admins.md)
- [Your Coaching Copilot: A Toolkit for Program Managers](https://help.torch.io/docs/your-coaching-copilot-a-toolkit-for-program-managers.md): Ready to bring the power of Torch Coaching to your organization? Here you’ll find all the resources you need to get a successful coaching program up and running, including best practice tips, tried and true strategies, and customizable templates.
- [Leadership Capacities Overview](https://help.torch.io/docs/leadership-capacities-overview.md): While leadership skills help your people tackle today’s tasks, leadership capacities change how your leaders see and shape tomorrow’s possibilities. Learn more in this article.
- [Design Your Selection Process and Choose Participants](https://help.torch.io/docs/design-your-selection-process-and-choose-participants-for-torch-coaching.md): Strong coaching engagements start with selection. This article will guide you through reflecting on your existing processes if applicable, and developing a selection process for your organization's Torch Coaching program that will drive healthy engagements, strong ROI, and inclusive representation.
- [Develop a Communication Plan](https://help.torch.io/docs/develop-a-communication-plan-for-your-torch-coaching-program.md): Reference this article for communications best practices and recommendations as well as a sample communications strategy with corresponding email and messaging platform templates you can customize for your unique program.
- [Customize a Getting Started Guide for Your Participants](https://help.torch.io/docs/customize-communications-for-your-coaching-program-participants.md): Access a customizable “Getting Started” guide designed to walk your participants through the first steps they’ll need to take to begin their Torch coaching journey.
- [Supported Internet Browsers](https://help.torch.io/docs/supported-internet-browsers.md): Review this article for the browsers compatible with the Torch platform.
- [Torch Domains and IP Addresses to Allow](https://help.torch.io/docs/ip-and-url-allowlist.md): If your organization only allows emails and calendar events from trusted sources and traffic from approved sites, share these domains and IP addresses with your IT Team to ensure emails get delivered and participants have access to the full Torch platform.
- [About the Admin Tool: User Panel](https://help.torch.io/docs/about-the-admin-tool-user-panel.md)
- [Set Up SAML Single Sign-On (SSO)](https://help.torch.io/docs/set-up-single-sign-on-sso.md): Single Sign-On (SSO) allows your users to log into Torch using your organization’s Identity Provider (IdP) instead of their email and password. Follow these steps to configure SSO for your organization.
- [Install Slack integration](https://help.torch.io/docs/install-slack-integration.md)
- [Manage the Zoom Integration](https://help.torch.io/docs/manage-zoom-integration.md): With a Zoom Integration, all participants in your organization's program will see Zoom as the default location when scheduling meetings on the Torch platform. Follow these steps to add or remove the Zoom Integration for your organization.
- [Platform configuration options: Anonymize data](https://help.torch.io/docs/platform-configuration-options-anonymize-data-1.md)
- [Platform configuration options: Synonymize user accounts](https://help.torch.io/docs/platform-configuration-options-synonymize-user-accounts.md)
- [Reset Your Password](https://help.torch.io/docs/reset-your-password.md): Forgot your password, or want to set a new one? Follow these steps to reset your password.
- [Change Your Time Zone](https://help.torch.io/docs/change-your-time-zone.md): Your selected time zone within the Torch platform impacts meeting scheduling and available meeting time slots, so it's important to get right. Follow these steps to change your time zone.
- [Switch Your Profile View](https://help.torch.io/docs/switch-your-profile-view.md): If you’re an admin for a Torch coaching program and also a participant, follow these steps to switch between your two user profile views on the Torch platform.
- [Change Your Email Notification Preferences](https://help.torch.io/docs/change-email-notification-preferences.md): Follow these steps to update the frequency with which you’re receiving path reminders, message activity, and community activity notifications in your email inbox.
- [Change Your Email Address for Program Notifications](https://help.torch.io/docs/change-email-address-for-notifications.md): Follow these steps to update the email address where all Torch notifications will be sent.
- [Deactivate Your Account](https://help.torch.io/docs/deactivate-your-account.md): When you deactivate your Torch account, you will no longer be able to log in to the platform, receive emails from the platform, or view your past partnerships or learning programs. If you'd still like to proceed, follow these steps to deactivate your account.
- [About Action Items](https://help.torch.io/docs/about-action-items-in-new-torch-coaching-programs.md): Action items help you keep your program on track by alerting you to participants who are behind on program tasks.
- [Manage Action Items](https://help.torch.io/docs/manage-action-items-in-a-new-torch-coaching-program.md): Follow these steps to review and follow up on the action items within your program.
- [Tips for Keeping Up Coaching Momentum](https://help.torch.io/docs/tips-for-keeping-up-coaching-momentum.md): Check out our best practice tips for helping participants keep up their momentum with coaching.
- [About rematching with a new coach](https://help.torch.io/docs/about-rematching-with-a-new-coach.md)
- [Understanding Partnership Pauses](https://help.torch.io/docs/about-pausing-and-resuming-a-path.md): A partnership should be paused when it is known that a participant will not make progress for an extended period of time, and the expectation is that they should not “lose” that time in their coaching program. Once the participant is ready to pick up where they left off, the partnership can be resumed with future dates updated accordingly. Review this article to learn more.
- [Getting Started with Reporting](https://help.torch.io/docs/getting-started-with-reporting.md)
- [Coaching Reports Overview](https://help.torch.io/docs/reporting-on-coaching-programs-in-new-torch.md): Torch provides key metrics to help you monitor coaching engagement, gain insights into coaching themes, understand the current state of your participants’ leadership, and measure the impact of coaching. We’ve outlined all of our reports in this article, along with the main questions they answer, the data they include, and how to access them.
- [Monitor Coaching Engagement](https://help.torch.io/docs/view-the-coaching-engagement-report.md): The Coaching Engagement report gives you an overview of what’s happening in your coaching programs, with visibility into pending action items and meeting data. Follow these steps to access the report, filter the data, and learn more about what the metrics mean.
- [Measure the Impact of Coaching](https://help.torch.io/docs/view-the-coaching-impact-report.md): The Coaching Impact report gives you a clear view into participants’ key outcomes at the end of your program. It combines quantitative metrics with qualitative feedback to show you a well-rounded picture of participants’ growth, their main areas of improvement, and what they thought about their coaching experience. Follow these steps to access the report, filter the metrics, or to learn more about what the metrics mean.
- [Gain Insights Into Coaching Themes](https://help.torch.io/docs/gain-insights-into-coaching-themes.md): The Coaching Themes report helps you keep a pulse on what your participants are working on in coaching so you can better understand their needs. Learn more in this article.
- [Gain Insights Into Your Organization](https://help.torch.io/docs/gain-insights-into-your-organization.md): The Organizational Insights report helps you see a clear picture of the current state of your leaders and organization based on the transparent information shared during coaching. Learn more about how the report works, the data you’ll have access to, and best practices for how to use that information to drive meaningful change.
- [Torch 360 Report](https://help.torch.io/docs/torch-360-report.md): The Torch 360 report gives you the full picture of participants’ leadership at the start and end of coaching.
- [View the Overview Tab](https://help.torch.io/docs/view-the-overview-tab.md): The Overview tab provides a summary of all the paths within a cohort and insight into how many participants are in each stage of the coaching process. Follow these steps to access the Overview tab and understand the data points it includes.
- [View the Surveys Tab](https://help.torch.io/docs/view-the-surveys-tab.md): The Surveys tab allows you to view the full results of the surveys participants complete during your coaching program. This article will walk you through how to access the Surveys tab for an overall program or individual cohort. You can also reference more information about the metrics included within the Surveys tab at a glance.
- [View the Path Progress Tab](https://help.torch.io/docs/view-the-path-progress-tab.md): The Path Progress report gives you an overview of the participants who have viewed, completed, and discussed each resource within your program's paths. Follow the steps in this article to view the report for individual, multiple, or all cohorts.
- [Export Survey Results in Bulk](https://help.torch.io/docs/export-survey-results-in-bulk.md): From the Surveys report, you can export the results for specific surveys across all your Torch programs individually or in bulk, up to 10 at a time. Follow these instructions to learn how.
- [View the Meetings Report](https://help.torch.io/docs/view-the-meetings-report.md): The Meetings report provides data on the number of meetings that have been scheduled, the total time participants spent in meetings, and the details of the meetings. Within the report, you can use the extensive filter options to drill down into the meeting history for a specific program, cohort, and participant or group of participants over a specific period of time.
- [About Coach NPS and Coach Satisfaction Score](https://help.torch.io/docs/about-coach-nps-and-coach-satisfaction-score.md): Review this article to learn more about Coach Satisfaction Score and Coach Net Promoter Score (NPS), including what they are and how they're calculated.
- [Understanding Torch Platform Roles](https://help.torch.io/docs/understanding-torch-platform-roles.md): Within the Torch platform there are admin roles and program-specific roles. This article will tell you more about each role and what actions the people assigned to that role can take within the platform.
- [Invite an Admin to the Platform](https://help.torch.io/docs/invite-an-admin-to-the-platform.md): Want to enlist the help of a colleague in managing your Torch program? Follow these steps to invite an admin to the Torch platform.
- [Edit a Cohort Admin](https://help.torch.io/docs/edit-a-cohort-admin.md): In Torch Coaching programs, a cohort admin is someone who manages the day-to-day oversight of a specific cohort (a group of participants who are going through a program experience at the same time). If you want to change the admin for a cohort, follow these steps.
- [Assign the Owner, Admin, or Editor Role to an Existing User](https://help.torch.io/docs/assign-the-owneradmineditor-role-to-an-existing-user.md): Follow these steps to assign the Owner, Admin, or Editor role to an existing Torch platform user.
- [Deactivate User Accounts](https://help.torch.io/docs/deactivate-user-accounts.md): If a user should no longer have access to the Torch platform, follow these steps to deactivate their user account.
- [1:1 Coaching Email Notifications Overview](https://help.torch.io/docs/1-1-coaching-email-notifications-overview.md): Reference all the email notifications that are sent as part of a Torch 1:1 Coaching program.
- [Group Coaching Email Notifications Overview](https://help.torch.io/docs/group-coaching-notifications-overview.md): Reference all the email notifications that are sent to participants in a Torch Group Coaching program.
- [Spark AI Notifications](https://help.torch.io/docs/spark-ai-notifications.md)
- [Torch 360 Overview for Admins](https://help.torch.io/docs/torch-360-overview-for-admins.md): Learn everything you need to know about Torch 360 in this article, including what it is, how it works, and the coaching insights you’ll get access to.
- [360 Assessment FAQs for Admins](https://help.torch.io/docs/torch-360-leadership-assessment-overview-for-admins.md): Want to know more about the Torch 360 Assessment? Start here.
- [360 Assessment Leadership Domains Overview](https://help.torch.io/docs/torch-leadership-assessment-domains-overview.md): The 360 assessment uses three categories, called leadership domains, to assess an individual's effectiveness and potential. Learn more about the Personal, Interpersonal, and Team leadership domains and the subdomains they include in this article.
- [Standalone 360 Assessment FAQs](https://help.torch.io/docs/faq-about-the-standalone-360-assessment.md): Find answers to the most common questions about the Standalone 360 Assessment here.
- [Tips for releasing Standalone 360 Assessment results](https://help.torch.io/docs/tips-for-releasing-the-360-results.md): Find answers to the most commonly asked questions about releasing Standalone 360 Assessment results here.
- [View a participant's Standalone 360 Assessment results](https://help.torch.io/docs/view-a-participants-standalone-360-assessment-results.md): Follow these steps to access a participant’s Standalone 360 Assessment results once they’ve been released.
- [Tips for debriefing Standalone 360 Assessment results](https://help.torch.io/docs/tips-for-debriefing-360-results.md): Find answers to the most common questions about debriefing 360 assessment results.
- [Build Manager Alignment Meetings into Your Coaching Program](https://help.torch.io/docs/build-manager-alignment-meetings-into-your-program.md): Review this article for best practices and guidance on integrating Manager Alignment Meetings into your Torch Coaching program. On the platform, the functionality is simple: coaching participants can invite someone who isn't on the platform (like their manager) to a meeting, generating a unique link that the invitee can use to access the scheduled coaching session. Beyond the technology, there are other things you'll want to consider to ensure these sessions are as effective as possible.
- [Understanding Surveys in Torch Coaching Programs](https://help.torch.io/docs/understanding-surveys-in-new-torch-coaching-programs.md): Review this article to learn more about the purpose of and data collected in each of the surveys within your coaching program, as well as when participants will complete them.
- [Group Coaching Surveys Overview](https://help.torch.io/docs/group-coaching-surveys-overview.md): Participants will complete three different types of surveys during their group coaching experience. Read on to learn more.
- [Preview a Path Template](https://help.torch.io/docs/preview-a-path-template.md): Preview a path template to get a feel for the content your participants will see within your coaching program.
- [What's New at Torch: February 2026](https://help.torch.io/docs/whats-new-at-torch-february-2026.md)
- [What's New at Torch: September 2025](https://help.torch.io/docs/whats-new-at-torch-september-2025.md): Here’s what’s new at Torch in September 2025.
- [What's New at Torch: June 2025](https://help.torch.io/docs/whats-new-at-torch-june-2025.md): Here’s what’s new at Torch in June 2025.
- [What's New at Torch: April 2025](https://help.torch.io/docs/whats-new-at-torch-april-2025.md): Here’s what’s new at Torch in April 2025 and a sneak peek at the updates coming soon.
- [What's New at Torch: February 2025](https://help.torch.io/docs/whats-new-at-torch-february-2025.md): Here’s what’s new at Torch in February 2025 and a sneak peek at the updates coming soon.
- [What's New at Torch: November 2024](https://help.torch.io/docs/whats-new-at-torch-november-2024.md): Review the enhancements added to the Torch platform in November 2024.
- [What's New at Torch: October 2024](https://help.torch.io/docs/whats-new-at-torch-october-2024.md): Review the enhancements added to Torch in October 2024 and get a sneak peek at more updates coming soon.
- [What's New at Torch: August 2024](https://help.torch.io/docs/whats-new-at-torch-august-2024.md): Review the enhancements added to the Torch platform in August 2024.
- [What's New at Torch: July 2024](https://help.torch.io/docs/whats-new-at-torch-july-2024.md): Review the enhancements added to the Torch Platform in July 2024 and get a sneak peek at more updates coming soon.
- [What's New at Torch: May 2024](https://help.torch.io/docs/whats-new-at-torch-may-2024.md)
- [What's New at Torch: February 2024](https://help.torch.io/docs/whats-new-at-torch-february-2024.md): Review the enhancements added to the New Torch Managed Coaching Platform in February 2024.
- [What's New at Torch: December 2023](https://help.torch.io/docs/whats-new-at-torch-december-2023.md): Review the enhancements added to the New Torch Managed Coaching Platform in December 2023.
- [What's New at Torch: November 2023](https://help.torch.io/docs/what-s-new-at-torch-november-2023.md): Review the enhancements added to the New Torch Managed Coaching Platform in November 2023.
- [Torch 1.168 - August 12, 2023](https://help.torch.io/docs/torch-1168-august-12-2023.md): Learn more about the new enhancements to the Torch Platform included in the Torch 1.168 Release.
- [Torch 1.166 - July 15, 2023](https://help.torch.io/docs/torch-1166-july-15-2023.md)
- [Torch 1.165 - June 24, 2023](https://help.torch.io/docs/torch-1165-june-24-2023.md)
- [Torch 1.164 - June 3, 2023](https://help.torch.io/docs/torch-1164-june-3-2023.md)
- [Torch 1.161 - April 15, 2023](https://help.torch.io/docs/torch-1161-april-15-2023.md)
- [Torch 1.159 - March 11, 2023](https://help.torch.io/docs/torch-1159-march-11-2023.md)
- [Torch 1.158 - February 25, 2023](https://help.torch.io/docs/torch-1158-february-25-2023.md)
- [Torch 1.157 - February 4, 2023](https://help.torch.io/docs/torch-1157-february-4-2023.md)
- [Torch 1.156 - January 21, 2023](https://help.torch.io/docs/torch-1156-january-21-2023.md)
- [Torch 1.155 - January 7, 2023](https://help.torch.io/docs/torch-1155-january-7-2023.md)
- [Torch 1.154 - December 10, 2022](https://help.torch.io/docs/torch-1154-december-10-2022.md)
- [Torch 1.153 - November 19, 2022](https://help.torch.io/docs/torch-1153-november-19-2022.md)
- [Torch 1.150 - September 24, 2022](https://help.torch.io/docs/torch-1150-september-24-2022.md)
- [Torch 1.149 - September 10, 2022](https://help.torch.io/docs/torch-1149-september-10-2022.md)
- [Torch 1.148 - August 20, 2022](https://help.torch.io/docs/torch-1148-august-20-2022.md)
- [Getting Started with Torch Coaching](https://help.torch.io/docs/getting-started-with-torch-coaching.md): New to a Torch Coaching Program? Kickstart your growth journey by completing the items outlined below.
- [Torch Coaching 101](https://help.torch.io/docs/torch-coaching-101.md): Embarking on a Torch Coaching program? Read this article to learn more about the Torch Coaching Principles and your coach's role in the overall experience as well as understand the matching process.
- [Complete Your Enrollment in Torch Coaching](https://help.torch.io/docs/complete-your-enrollment-in-torch-coaching.md): If you've just received an invitation to a Torch Coaching program, follow these steps to take action on your invite and set up your match profile.
- [Meet Your Torch Home Dashboard](https://help.torch.io/docs/introducing-the-new-torch-coaching-experience.md): Your Torch Home dashboard is your go-to place for everything you need for coaching. From here, you can tackle action items, schedule and join meetings, and explore helpful learning tools. Learn more in this article.
- [Understanding Privacy and Data Sharing in Your Coaching Journey](https://help.torch.io/docs/torch-coaching-privacy-overview.md): This article explains what coaching information is shared, who can see it, and for what purpose, as well as what is never shared. It details the privacy policy for each coaching feature area to give you full confidence in how your data is handled.
- [Intro to Leadership Capacities](https://help.torch.io/docs/intro-to-leadership-capacities.md): Learn more about what leadership capacities are, why they’re important, and how they show up in your Torch coaching experience.
- [22 Ways to Leverage Your Torch Coaching Meetings](https://help.torch.io/docs/22-ways-to-leverage-your-torch-coaching-meetings.md): Stuck determining what you'd like to focus on during coaching? Reference this article for topic ideas to bring to your coaching meetings.
- [Spark AI](https://help.torch.io/docs/spark-ai.md)
- [Role-Play Simulations](https://help.torch.io/docs/role-play-simulations.md)
- [Getting Started with Torch Group Coaching](https://help.torch.io/docs/getting-started-with-torch-group-coaching.md): New to a Torch Group Coaching Program? Kickstart your growth journey by completing the items outlined below.
- [Group Coaching 101](https://help.torch.io/docs/group-coaching-101.md): Embarking on a Torch Group Coaching program? Read this article to learn more about the group coaching principles, how group coaching works and the benefits of group coaching.
- [Torch 360 Overview for Participants](https://help.torch.io/docs/torch-360-overview-for-participants.md): Torch 360 allows you to reflect on your leadership and gather feedback from your colleagues as part of your coaching journey. Learn more about the experience and what to expect in this article.
- [Complete your 360 Feedback](https://help.torch.io/docs/complete-your-360-feedback.md): 360 Feedback is an opportunity to reflect on your leadership and invite your manager and colleagues to provide feedback on your strengths and growth opportunities at the start of coaching.
- [360 Assessment FAQs for Participants](https://help.torch.io/docs/torch-360-leadership-assessment-faqs-for-participants.md): Want to know more about the 360 Assessment? Start here.
- [Take the 360 Assessment](https://help.torch.io/docs/take-a-360-assessment.md): Once you've completed your enrollment in Torch coaching, you're ready to take the 360 assessment. This will give you an opportunity to reflect on your strength and growth areas, and serve as the foundation for setting your goals.
- [Invite Colleagues to Provide 360 Assessment Feedback](https://help.torch.io/docs/invite-colleagues-to-provide-feedback.md): Once you complete your 360 self-assessment, follow these steps to invite colleagues from a variety of roles and perspectives to assess your leadership qualities.
- [View the Status of Your 360 Assessment Feedback Requests](https://help.torch.io/docs/view-status-of-360-feedback-requests.md): Curious who has and has not yet taken action on your invitation to provide 360 assessment feedback? Follow these steps to check the status of your requests.
- [View Your 360 Assessment Results](https://help.torch.io/docs/view-the-360-results.md): You'll receive an email when your 360 assessment results are available. Follow these steps to view your 360 assessment results directly from the email or from the Torch platform.
- [Interpret Your 360 Assessment Results](https://help.torch.io/docs/interpret-your-360-results.md): Torch provides key 360 metrics that give you insight into your leadership strengths and challenges as perceived by you and your colleagues. Every data point included in the results is organized by section and outlined in detail in this article.
- [Request Colleague Feedback](https://help.torch.io/docs/request-colleague-feedback.md): The Colleague Feedback feature allows you to ask your colleagues about the growth they’ve seen in you at work since you’ve started meeting with your Torch coach. The colleagues you invite to participate will complete a brief survey designed to be intuitive and actionable, so you have clear guidance on what’s working and where you should focus next.
- [View Colleague Feedback](https://help.torch.io/docs/view-colleague-feedback.md): After you’ve invited your colleagues to provide feedback on your growth and they’ve submitted their responses, follow these steps to see what they said.
- [Manage Learning Goals](https://help.torch.io/docs/manage-learning-goals.md): Learning Goals help you define what you want to accomplish throughout your coaching journey in partnership with your coach. Follow these steps to create a new learning goal, or edit an existing learning goal.
- [Learning Goals Privacy Overview](https://help.torch.io/docs/learning-goals-privacy-overview.md): Reference this article for details on what learning goals information may be shared and what is not shared beyond your coach.
- [Learning Goals FAQs for Participants](https://help.torch.io/docs/learning-goals-faqs-for-participants.md): Want to know more about Learning Goals? Start here.
- [Supported Internet Browsers](https://help.torch.io/docs/supported-internet-browsers-3.md): Review this article for the browsers compatible with the Torch platform.
- [Select Your Coach](https://help.torch.io/docs/select-your-coach.md): Ready to review your coach options, learn about their backgrounds, and select a coach? Follow these steps to learn how.
- [Rematch with a New Coach](https://help.torch.io/docs/rematch-with-a-new-coach.md): If you would like to request a coach rematch, follow these steps.
- [Schedule a Meeting](https://help.torch.io/docs/schedule-a-meeting.md): Ready to put a meeting with your coach on the books? Follow these steps to schedule a meeting from the Torch platform.
- [RSVP to a Meeting](https://help.torch.io/docs/rsvp-to-a-meeting.md): Don't leave a meeting invitation without a response. Let the scheduler know if you're attending by following these steps to RSVP from the Torch platform or your third-party calendar provider.
- [Change Your RSVP](https://help.torch.io/docs/change-your-rsvp-for-participants.md): Already RSVP'd to a meeting and need to update your response? Follow these steps to change your RSVP from the Torch platform or your third-party calendar provider.
- [Add a Meeting to Your Personal Calendar from the Invite Email](https://help.torch.io/docs/add-a-session-from-an-email-invite.md): If you’ve received an invitation email for an upcoming meeting, you may need to manually add the meeting to your personal calendar, depending on your email provider. Follow these steps to learn how.
- [Edit or Reschedule a Meeting](https://help.torch.io/docs/edit-or-reschedule-a-meeting.md): This article will walk you through how to edit or reschedule a meeting with your coach.
- [Cancel a Meeting](https://help.torch.io/docs/cancel-a-meeting.md): Follow these steps to cancel a meeting with your coach and remove it from your Torch dashboard and personal calendar.
- [Join a Meeting](https://help.torch.io/docs/join-a-meeting.md): Follow these instructions to join a meeting with your coach via video or phone from your calendar provider or from directly within the Torch platform.
- [Change Your Meeting Background](https://help.torch.io/docs/change-the-torch-video-background.md): Follow these steps to change your background in a Torch video meeting.
- [Prepare for a Manager Alignment Meeting](https://help.torch.io/docs/prepare-for-a-manager-alignment-meeting.md): Manager Alignment Meetings are opportunities for you, your manager and coach to have a conversation about your professional growth. Reference this guide to help you prepare for and get the most out of a Manager Alignment Meeting.
- [Schedule a Manager Alignment Meeting](https://help.torch.io/docs/schedule-a-manager-alignment-meeting.md): With Manager Alignment Meetings, you can invite someone who isn’t on the Torch platform, like your manager or another stakeholder within your organization, to a meeting with you and your coach.
- [Use Zoom Videoconferencing for Your Meeting](https://help.torch.io/docs/use-zoom-videoconferencing-for-your-meeting.md): Follow these steps to schedule a Zoom meeting with your coach from the Torch platform.
- [FAQs on Meeting with Your Coach](https://help.torch.io/docs/faqs-on-meeting-with-your-coach.md): Have questions about video meetings with your coach on the Torch platform? Start here.
- [Troubleshoot Common Issues in Torch Video Meetings](https://help.torch.io/docs/troubleshooting-common-issues-in-torch-video-sessions.md): Need help with a Torch video meeting? Reference this article for solutions to the most common issues.
- [Change Your Email Notification Preferences](https://help.torch.io/docs/change-your-email-notification-preferences.md): Follow these steps to update the frequency with which you’re receiving path reminders, message activity, and community activity notifications in your email inbox.
- [Change Your Email Address for Program Notifications](https://help.torch.io/docs/change-your-email-address-for-program-notifications-1.md): Follow these steps to update the email address where all Torch notifications will be sent.
- [Reset Your Password](https://help.torch.io/docs/reset-your-password-2.md): Forgot your password, or want to set a new one? Follow these steps to reset your password.
- [Deactivate Your Account](https://help.torch.io/docs/deactivate-your-account-2.md): When you deactivate your Torch account, you will no longer be able to log in to the platform, receive emails from the platform, or view your past partnerships or learning programs. If you'd still like to proceed, follow these steps to deactivate your account.
- [Change Your Time Zone](https://help.torch.io/docs/change-your-time-zone-2.md): Your selected time zone within the Torch platform impacts meeting scheduling and available meeting time slots, so it's important to get right. Follow these steps to change your time zone.
- [Troubleshooting Coach Help Center login issues](https://help.torch.io/docs/troubleshooting-coach-help-center-login-issues.md): Need help logging in to the Coach Help Center? Reference solutions to the most common issues in this article.
- [FAQs on Giving Feedback](https://help.torch.io/docs/give-feedback.md): So, you've been asked to provide feedback for a colleague who is seeking to grow as a leader. Before you get started, reference the answers to the most commonly asked questions in this article.
- [Supporting Coaching: A Toolkit for Leaders](https://help.torch.io/docs/supporting-coaching-a-toolkit-for-leaders.md): This toolkit is designed to give you an overview of your direct report’s Torch Coaching experience. You’ll get a sense of how coaching works, what it’s used for, and how you can best support your direct report in their coaching journey.
- [Attend a Manager Alignment Meeting](https://help.torch.io/docs/attend-a-manager-alignment-meeting.md): If one of your employees is a participant in a Torch Coaching Program, they may reach out to you to schedule a Manager Alignment Meeting. This is an opportunity for your direct report, their coach, and you to have a conversation about your direct report’s professional growth. Reference this article for the key actions you can take to prepare for the meeting along with the steps you can follow to join the meeting at the scheduled date and time.