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How To

How To

How to use the Torch Platform

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20 articles in this collection
Written by Adam Guenther, Jessie Szemraj, and Kimberly Segal

How to navigate to view your coach options

This article describes how to navigate to view your coach options
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Written by Kimberly Segal
Updated yesterday

How to navigate to the coach matching survey

This article describes how to navigate to the coach matching survey
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Written by Kimberly Segal
Updated yesterday

Coaching Path not loading due to cookie settings

Coaching path stuck loading with pulsing T icon
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Written by Adam Guenther
Updated yesterday

Torch Video Meeting FAQs

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Written by Jessie Szemraj
Updated yesterday

When will my 360 be released to me?

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Written by Adam Guenther
Updated yesterday

How to invite colleagues to give 360 feedback

How to invite feedback providers to a 360
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Written by Adam Guenther
Updated yesterday

The 360 Results Page

Navigating the 360 results page
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Written by Adam Guenther
Updated yesterday

The Client Dashboard

Navigating the Client Dashboard
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Written by Adam Guenther
Updated yesterday

The Role Switcher

How to change the dashboard you are viewing when you have multiple roles
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Written by Adam Guenther
Updated yesterday

Joining a coaching session

How the Join button works
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Written by Adam Guenther
Updated yesterday

Notifications

The notification menu
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Written by Adam Guenther
Updated yesterday

Help Menu ?

Getting help in the help menu
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Written by Adam Guenther
Updated yesterday

Editing your Account Settings

Update your Profile, Change Password, Update Private Demographic Info
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Written by Adam Guenther
Updated yesterday

Client dashboard sessions view

Understanding the Client sessions view
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Written by Adam Guenther
Updated yesterday
Scheduling

Meetings with External Participants

How coaches can invite users outside of the coaching engagement to a meeting
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Written by Jessie Szemraj
Updated yesterday

Add a Meeting from an Email Invite

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Written by Jessie Szemraj
Updated yesterday

Scheduling a Session from the Client Dashboard

How to schedule a coaching session with your Coach
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Written by Adam Guenther
Updated yesterday

Coaching Session Statuses

What those session statuses mean
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Written by Adam Guenther
Updated yesterday

What are recurring sessions?

Understanding recurring sessions at Torch
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Written by Adam Guenther
Updated yesterday

Rescheduling a session from the Client dashboard

How to reschedule with your coach.
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Written by Adam Guenther
Updated yesterday