Torch App Support

Coaching Engagement Guidelines

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Written by Christina Sanders
Updated over a week ago

IP and URL Whitelist

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Written by Jessie Szemraj
Updated over a week ago

About Coaching

What is coaching?

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Written by Adam Guenther
Updated over a week ago

Guide to Getting Started

Key information when beginning a Torch coaching engagement

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Written by Adam Guenther
Updated over a week ago

Where can I take the 360 Self Assessment?

How to start or continue an active 360 Self Assessment

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Written by Adam Guenther
Updated over a week ago

Percentile Scores in the 360 assessment

About percentiles and how they are used in this context

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Written by Adam Guenther
Updated over a week ago

Learning Goals - Overview and Principles

An introduction to what Learning Goals are, the ideas behind them, and why they are worth pursuing

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Written by Adam Guenther
Updated over a week ago

Suggested Learning Goals

Basic information about why and how Learning Goals are suggested by the Torch platform.

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Written by Adam Guenther
Updated over a week ago

How to create a learning goal and request feedback

How to create a learning goal

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Written by Jessie Szemraj
Updated over a week ago

Learning Goals - Basics

The basics of how to use Learning Goals and common questions

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Written by Adam Guenther
Updated over a week ago

Learning Goals - F.A.Q

Frequently asked questions about Learning Goals, not covered in the basics

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Written by Adam Guenther
Updated over a week ago

Privacy: Learning Goals

What may and may not be shared while using Learning Goals

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Written by Adam Guenther
Updated over a week ago

Growth Points in Learning Goals

What are "Growth Points"? What do they mean, and how might they be used?

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Written by Adam Guenther
Updated over a week ago

How to set default video setting to Zoom

This article describes how to set your default video setting to Zoom

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Written by Kimberly Segal
Updated over a week ago

Torch Video: Virtual Backgrounds

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Written by Jessie Szemraj
Updated over a week ago

Torch Video: Improve quality

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Written by Jessie Szemraj
Updated over a week ago

Torch Video: Setting up camera, microphone, and screen sharing

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Written by Jessie Szemraj
Updated over a week ago

How to authenticate Zoom to Torch

This article describes how to authenticate Zoom to Torch

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Written by Kimberly Segal
Updated over a week ago

Torch Video Meeting FAQs

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Written by Jessie Szemraj
Updated over a week ago

Adding Torch sessions to your Calendar

Add Torch sessions to your Google Calendar

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Written by Adam Guenther
Updated over a week ago

Coaching Scheduling Help

Scheduling FAQ for Coachees

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Written by Adam Guenther
Updated over a week ago

Coach Session Cancellation Policy

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Written by Adam Guenther
Updated over a week ago

Seven Steps to Better Feedback

Giving effective feedback is a challenging art

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Written by Adam Guenther
Updated over a week ago

Sign in with SSO

Google Single Sign-on (SSO), SAML 2.0

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Written by Adam Guenther
Updated over a week ago

Notes basics

Information about writing notes via the Torch platform

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Written by Adam Guenther
Updated over a week ago

Participant Enrollment Reporting

Description of the Participant Enrollment reporting on the Torch coaching admin dashboard

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Written by Catherine Allen
Updated over a week ago

Torch Coaching Admin Dashboard

Navigating your Admin Dashboard for Torch Coaching

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Written by Catherine Allen
Updated over a week ago

Growth Velocity

Understanding how Growth Velocity is calculated and defined

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Written by Catherine Allen
Updated over a week ago

Admin Dashboard: 360 Comparison

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Written by Catherine Allen
Updated over a week ago