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Torch App Support

Torch App Support

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22 articles in this collection
Written by Adam Guenther, Christina Sanders, Jessie Szemraj and 1 other

Coaching Engagement Guidelines

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Written by Christina Sanders
Updated over a week ago

Suggested Learning Goals

Basic information about why and how Learning Goals are suggested by the Torch platform.
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Written by Adam Guenther
Updated over a week ago
Onboarding

IP and URL Whitelist

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Written by Jessie Szemraj
Updated this week

About Coaching

What is coaching?
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Written by Adam Guenther
Updated over a week ago

Guide to Getting Started

Key information when beginning a Torch coaching engagement
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Written by Adam Guenther
Updated over a week ago
360 Leadership Assessment

Where can I take the 360 Self Assessment?

How to start or continue an active 360 Self Assessment
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Written by Adam Guenther
Updated over a week ago

Percentile Scores in the 360 assessment

About percentiles and how they are used in this context
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Written by Adam Guenther
Updated over a week ago
Learning Goals

How to create a learning goal and request feedback

How to create a learning goal
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Written by Jessie Szemraj
Updated over a week ago

Learning Goals - Overview and Principles

An introduction to what Learning Goals are, the ideas behind them, and why they are worth pursuing
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Written by Adam Guenther
Updated over a week ago

Learning Goals - Basics

The basics of how to use Learning Goals and common questions
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Written by Adam Guenther
Updated over a week ago

Learning Goals - F.A.Q

Frequently asked questions about Learning Goals, not covered in the basics
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Written by Adam Guenther
Updated over a week ago

Privacy: Learning Goals

What may and may not be shared while using Learning Goals
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Written by Adam Guenther
Updated over a week ago

Growth Points in Learning Goals

What are "Growth Points"? What do they mean, and how might they be used?
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Written by Adam Guenther
Updated over a week ago
General

Coaching Scheduling Help

Scheduling FAQ for Coachees
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Written by Adam Guenther
Updated over a week ago

Coach Session Cancellation Policy

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Written by Adam Guenther
Updated over a week ago

Seven Steps to Better Feedback

Giving effective feedback is a challenging art
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Written by Adam Guenther
Updated over a week ago

Sign in with SSO

Google Single Sign-on (SSO), SAML 2.0
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Written by Adam Guenther
Updated over a week ago

Notes basics

Information about writing notes via the Torch platform
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Written by Adam Guenther
Updated over a week ago
Admins

Participant Enrollment Reporting

Description of the Participant Enrollment reporting on the Torch coaching admin dashboard
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Written by Catherine Allen
Updated over a week ago

Torch Coaching Admin Dashboard

Navigating your Admin Dashboard for Torch Coaching
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Written by Catherine Allen
Updated over a week ago

Growth Velocity

Understanding how Growth Velocity is calculated and defined
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Written by Catherine Allen
Updated over a week ago

Admin Dashboard: 360 Comparison

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Written by Catherine Allen
Updated over a week ago