Organizations have the option to require employees to use email aliases and synonymized names when registering for the Torch platform
If this feature is enabled, it is likely that authentication with single sign-on (SSO) and/or Google authenticator will not function.
The synonyms used should be reasonably identifiable by coaches (for scheduling purposes) and colleagues whom the user may invite for feedback.
Given that, “Jane Doe” is likely not a sufficient alias. However, “Susan M” is likely sufficient if the client’s first name is Susan, and her last name begins with the letter “M”.
The email alias should be a working email, preferably linked to the employee’s calendar application, as the Torch platform relies heavily on email notifications and calendaring.
Users may choose to update their profile information in a way that defeats this policy. However, organization administrators will have access to audit profile settings via the Team Dashboard feature.