For proper email deliverability and platform access, the following domains, IP addresses, and URLs must be permitted.
Email Domains
Torch | Everwise |
@torch.io Embedded email links app.torch.io | @geteverwise.com Platform Email IP Address 167.89.86.37 Embedded email links click.geteverwise.com app.geteverwise.com |
Website URLs
Torch | Everwise |
torch.io app.torch.io api.prod.torch.io | app.geteverwise.com api.geteverwise.com admin.geteverwise.com <custom-subdomain>.geteverwise.com |
Third-Party Services
- Cronofy: Scheduling and calendar syncing. This integration needs permissions to read and make changes to the users calendar. Third party integrations like this may be restricted at an org level in G Suite, O365, and others. Cronofy documentation.
- Intercom: intercom.io (support messenger and help center at help.torch.io, https://support.geteverwise.com, marketing links “https://via.intercom-mail-100.com/")
- Zoom Video Conferencing: zoom.us. Use https://zoom.us/test to test.
- Twilio API in app video conferencing: allow https traffic from *.twilio.com.
Twilio needs access to the camera and microphone in the users browser.
https://www.twilio.com/docs/voice/client/javascript#supported-browsers
- Atlassian Jira: jira@torchio.atlassian.net, torchio.atlassian.net (used for support requests)
For questions and assistance, contact help@torch.io