IP and URL allowlist
- 28 Jul 2023
- 1 Minute to read
IP and URL allowlist
- Updated on 28 Jul 2023
- 1 Minute to read
Article Summary
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For proper email deliverability and platform functionality, the following domains, IP addresses, and URLs must be permitted.
***Consider excluding these URLs and emails from any email/calendar event security restrictions or URL isolation security as well to ensure full functionality.***
Email domains | Platform Email IP Address 167.89.86.37 @torch.io hello@torch.io experience@torch.io Embedded email links app.torch.io Password reset verification code coming from: no-reply[at]torch.io sent from us-west-2.amazonses.com email server. |
Website URLs These URLs are used for accessing the Torch platform. | torch.io app.torch.io api.prod.torch.io coaching.torch.io api.geteverwise.com api.torch.io admin.torch.io <yoursubdomain>.torch.io |
Meetings These URLs are used for meeting links and are followed by a unique ID for each meeting. | https://<yoursubdomain>.torch.io/meet/ https://<yoursubdomain>.torch.io/coaching/meet/ |
Third-party services | |
Cronofy | Scheduling and calendar syncing. This integration needs permissions to read and make changes to the user's calendar. Third-party integrations like this may be restricted at an organizational level in G Suite, O365, and others. More information can be found in the Cronofy documentation. |
Video conferencing via Twilio | Torch uses video conferencing provided by the Twilio service. Access to the user's camera and microphone through their browser is required. You will need any applicable URLs and IPs on this list provided by Twilio for your users. View Twilo’s list of supported browsers to ensure your browser is supported. |
Atlassian Jira | jira[at]torchio.atlassian.net torchio.atlassian.net (for support requests) |
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