For proper email deliverability and platform functionality, the following domains, IP addresses, and URLs must be permitted.
Email Domains
Torch | Everwise |
@torch.io Embedded email links app.torch.io Password reset verification code coming from: sent from us-west-2.amazonses.com email server. | @geteverwise.com Platform Email IP Address 167.89.86.37 Embedded email links click.geteverwise.com app.geteverwise.com |
Website URLs
Torch | Everwise |
torch.io app.torch.io api.prod.torch.io | app.geteverwise.com api.geteverwise.com admin.geteverwise.com <custom-subdomain>.geteverwise.com |
Third-Party Services
Cronofy: Scheduling and calendar syncing. This integration needs permissions to read and make changes to the users calendar. Third party integrations like this may be restricted at an org level in G Suite, O365, and others. Cronofy documentation.
Intercom: intercom.io (support messenger and help center at help.torch.io, https://support.geteverwise.com, marketing links “https://via.intercom-mail-100.com/")
Video Conferencing: Torch uses video conferencing provided the Twilio service.
Access to the users camera and microphone through their browser is required.
You would need any applicable URLs and IPs on this list provided by Twilio for your users.
https://www.twilio.com/docs/video/ip-addresses
The following URLs are used for meetings links and are followed by a unique ID for each meeting
https://<yoursubdomain>.geteverwise.com/meet/ |
https://<yoursubdomain>.geteverwise.com/coaching/meet/ |
https://www.twilio.com/docs/voice/client/javascript#supported-browsers
Atlassian Jira: jira@torchio.atlassian.net, torchio.atlassian.net (used for support requests)
For questions and assistance, contact help@torch.io