How is Growth Velocity Calculated?

Growth Velocity is a measure of leadership engagement, progress, and growth based on colleague feedback and a leader’s behavior on and off the Torch platform.

Scores are awarded based on various actions and feedback, and weighted according to how much growth the activity may represent. For example, a score is totaled based on things like: assessment completion, session completion, creating learning goals, feedback on learning goals, creating and completing action items. Positive feedback on Learning Goals is the strongest component of Growth Velocity.

Based on an individual’s score, they are categorized across standing, walking, running, and sprinting.

What do the Growth Velocity categories mean?

Our “motion” metaphor roughly corresponds to the underlying reality: “Walking” and “Running” are healthy rates of development, and we encourage most participants to fall into these categories. “Sprinting,” while denoting an exceptional growth rate, is not generally sustainable.

  • Standing: Notes little activity (and no coaching sessions in the last 30 days), and no progress on feedback Learning Goals.

  • Walking: Generally corresponds to solid engagement with coaching sessions or with the platform. Participants who have had two coaching sessions in the past 30 days, but no other activity, will fall into this category.

  • Running: Generally corresponds to either some or solid positive feedback on Learning Goals, combined with solid engagement and effort. Participants will fall into this category if they have had two coaching sessions in the past 30 days and any other engagement or progress, such as set a few Learning Goals, received positive or improved feedback on Learning Goals, and/or received feedback through their Leadership Assessment.

  • Sprinting: Generally corresponds to both strong positive feedback on Learning Goals and above-average effort on the platform. In the past 30 days, a typical “sprinter” might have had 2+ coaching sessions, taken several actions, and seen progress such as multiple of the following: set a few Learning Goals, received positive or improved feedback on Learning Goals, received feedback through their Leadership Assessment.

How can I understand more information about individuals in each category? What should I do next?

You can filter or sort the “Growth Velocity” column in the Engagement Report table to see which category each participant falls into. To further investigate engagement and progress for individuals, review items in the engagement table such as:

  • Session previous 30: Notes how many coaching sessions an individual has attended

  • Sessions scheduled: Indicates how many coaching sessions an individual has scheduled for the future

  • Self assessment completed and leadership assessment responses: indicates whether the individual is actively engaging in the leadership assessment process

  • Feedback learning goals and non-feedback learning goals: Indicates whether an individual has created Learning Goals, and invited others to provide feedback

What should I do if participants are “Standing”?

Standing indicates that a user has not had a coaching session in the last 30 days, and has done very little on the platform besides perhaps create an account and begin the onboarding process. If most of your participants should have started their coaching engagement at this time, it is worth further investigating why users have not been attending sessions.

Why don’t all participants have a growth velocity?

Some participants are “null,” if there has been no activity on the platform associated with their account in the last 30 days. Participants who have created an account but not completed their coach matching survey would fall into this category.

“Null” participants will not show up in any of the categories on the Admin dashboard Growth Velocity chart, and they will have a blank in the “Growth Velocity” column in the Engagement Report.

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